Great staff, helpful and able to answer all questions. Secure, gated storage facility, lockers have their own locks. Worked with Sheila and Joann. Thank you ladies! Would use this facility again.
I highly recommend this location to anyone who needs storage the property manager Sheila is absolutely amazing and she went over and beyond giving the best customer service. Go see Sheila she is the best!!!
Staff at my location is great. My problem is with corporate policy. We cleared out a unit within the first week of November, and I went in to settle up. They will close my unit out but will not pro- rate my unit so I could pay only the first week of November. They are charging me for the full month, even though the unit is empty. I will be contacting corporate over this issue.
Sheila is the most genuine, most personable person I have ever met. She will bend over backward to make rental stay as awesome and pain free as possible. I highly recommend this location.
Sheila is the best!! She is super friendly & funny, and really knows how to brighten up the environment. The storage unit we rented (10' x 35') was great. Had a ceiling light inside and a power outlet right outside the door. One suggestion for anyone who rents a storage unit, and it was not a problem for me, but the concrete floors in the units can "sweat" a little after a rain storm. No standing water at all, just can be slightly damp. If you are putting cardboard boxes in, or furniture, or anything else that is sensitive to water, put down some painters poly sheeting first (sold in rolls at home improvement stores). Like I said, I did not have a problem at all, but I did notice a couple sweaty spots on the floor in my unit. Not at all a flaw of Public Storage; just a characteristic of a concrete floor in an outdoor unit/garage. We had a five star experience and we will definitely choose Public Storage again for any future needs!!
Public Storage is a US Storage based in Apple Valley, Minnesota. Public Storage is located at 5900 148th St W, Apple Valley, MN 55124, USA.
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